Individual Consultation

Reflective Consultation

Nonprofit leaders and service-centered professionals do it all, taking care of a never-ending list it of high priority “to-do’s”. Meetings, reports, proposals, budgets, training, crisis management, staff hiring, supervision, quality assurance – and then there’s the personal and family responsibilities. Sometimes you startle awake in the middle of the night, realizing you forgot to (take your pick):

  • Schedule a critical meeting
  • Send an important email
  • Prepare a budget that’s due tomorrow

You hardly have time to take a bathroom break, let alone time to reflect and learn from your work. I can provide that calm and safe space for reflection, along with feedback, thought-provoking reflective questions and suggestions for dealing with the dilemmas of leadership and serving others. This isn’t self-indulgence, this is a critical part of your work. How can you continue doing everything for everyone else, if you don’t take care of yourself?

Contact me to schedule a time to talk.

There is no charge for initial consults.

Frequently Asked Questions

What are your qualifications to be a coach?

My formal credentials include an M.Ed. in Counselor Education (University of Pittsburgh). I took my life coach training through the Institute for Life Coach Training. I have an NCC (National Certified Counselor) and a BCC (Board Certified Counselor. I take ongoing professional education courses to maintain these certifications, which I both have to do and like doing. Credentials tell you about my commitment to learning, professionalism and ethical practice. They don’t tell the full story though. In over 30 years in human services and nonprofit work I’ve honed my natural abilities as an empathic, creative, clear-thinking and strengths-focused listener who stays focused on your interests, perspective and goals. The success of coaching engagement rests on the quality of the relationship we create. I’m exceptionally skilled in creating effective working relationships. I consider this so important that if you or I find we aren’t connecting successfully I will gladly recommend other options for you.

Do I have to make a long term commitment to coaching?
The length of time you stay involved in coaching, the number of sessions you have and the length and frequency of those sessions is up to you. When are you done? When you’re satisfied that you’ve reached your goals. I’ve seen that happen in one session for some people and I’ve seen it take 6 months or more for others. On average I find that people stay involved in coaching for 3 months, and have 1 session per month.
How much does coaching cost?
See my services and fees page for no-cost services and costs for individual and group coaching. Per session costs for individual coaching can be reduced by pre-paying for a membership. I am happy to design individualized pre-paid coaching packages for those wishing a discount outside of the two membership options. Group coaching greatly reduces costs and provides the benefits of peer support and interaction coupled with my expert group facilitation. I offer group sessions periodically. Feel free to contact me if you have a group of four or more who would like to take part in group coaching.
How do I know if coaching is right for me?

Are you an over-giving, service-focused professional yearning to reconnect to what matters most in life: caring relationships, core purpose, and clear vision? Have you been stuck for a while and feel ready to move forward? Are you ready to to take care of yourself, so you can take care of everything else? Then coaching with Keys to Change may very well be right for you! Take my assessment to learn more.

Do you offer refunds?

If you prepay for coaching sessions and then decide not to use them, I will gladly refund the balance, in accordance with our coaching agreement. I do not offer refunds for completed coaching sessions or for cancellations with less than 24 hours’ notice. I do not offer refunds for group coaching or workshops with less than 1 week’s notice, though in some cases can apply those fees toward future events.

Can I use my insurance to pay for coaching?

Coaching is not covered by insurance. Coaching is an investment in you and in the quality of your life. How much is it worth to you to discover a lasting increase in well-being, in your sense of hope, meaning and purpose? I would never advise anyone to spend beyond their means. Think of those things you do spend your discretionary dollars on. Do those purchases provide a lasting boost to happiness and well-being? Coaching can lead to shifts that result in lasting changes to health, well-being and overall life satisfaction. How much are ready to invest in taking care of yourself, so you can keep taking care of everything else? What prompted me to decide to look into coaching? How important is it to address that issue?

When you’re ready to invest in coaching, cost can be a practical issue to take into account. We all have budgets to manage. Here are some thoughts that can assist in finding room in your budget for taking care of yourself:

  • Typically, coaching sessions are scheduled every 2-3 weeks. This allows time for between-session field work, and time to think about what you’re learning and experiencing.
  • The length of time/number of session spent in coaching is flexible to meet individuals’ interests. In general clients get the results they are seeing in about 4-6 months. Certainly, many continue in coaching after that as they gain new insights or create new goals. Continuing sessions are scheduled at the interval that works for the clients’ time and finances and that best supports ongoing goals. Some clients shift to holding sessions every 3-4 weeks at this point. Others find the opportunity to continue working together twice a month is the most helpful.
  • Options for managing costs include making payments, scheduling shorter sessions or working in a small group of 2-4 other clients.


Is coaching a lot of work?

Coaching does take time, and much of the change and growth happens in between coaching sessions. It’s up to you how much time to spend on exercises in between sessions. We’ll work it out so the time needed is manageable for you. While there will be some work involved, it’s kind of work where you make discoveries, figure things out and find the energy to reconnect with what matters most in life – caring relationships, core purpose and clear vision. Coaching with me means you’ve got a partner – I stand with you, guide you, encourage you and, if you need it, provide accountability. Plus I bring a good dose of humor along the way.

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